Work / 03 — Website · Social · Campaign · Performance

Stem Skincare

Lifted ROAS from 4× to 9.5× while scaling ad spend 17× — more than double the industry benchmark for beauty e-commerce.

Client
Stem Skincare
Industry
Beauty · Skincare · DTC
Years
2024 — 2025
Services
Website, Social, Campaigns, Performance Ads
A close-up portrait of a woman with the Stem Skincare brand pillars overlaid as three intersecting circles: pastro, trajto, hidrato (cleanse, treat, hydrate).
The brief

Stem Skincare came to us a month into launch, after their previous agency had failed to translate a strong product into commercial traction. Spend was sitting around €400–500 a month, generating roughly €2,000 in sales — ROAS that wouldn't sustain a growing brand. They needed a partner who could rebuild the entire commercial engine: positioning, creative, media, and the website experience underneath it all.

The approach

We started by tightening the visual language — clean editorial photography, calm typography, ingredient-led storytelling — and rebuilt the social presence around real skin, real ingredients, and a confident product narrative. From there we restructured the ad account: Advantage+ shopping campaigns, dedicated launch creative, and continuous performance creative rotation across Meta. Every euro of spend was tracked against revenue, and creative was iterated weekly.

Industry benchmark: 4× ROAS
9.5×
Return on ad spend
€81.7K
Revenue from ads
2,779
Website purchases
Three Stem Skincare Vitamin C 15% serum boxes photographed in soft natural light against a clean white background.
Packaging — Vitamin C 15% serum range
Editorial flatlay of the Stem Skincare Vitamin C serum bottle on a stone tray with sliced lemon and dropper.
Editorial product photography
Three Instagram carousel slides showing close-up skin photography with ingredient overlays in Albanian.
Social content — ingredient-led storytelling
Three Instagram posts showing UVA/UVB protection education, gift card promotion, and dual ingredient combinations.
Social campaigns — education & promotion
Results

From €2k a month in sales to a 9.5× ROAS in under a year.

  • 9.5× return on ad spend across a 10-month period (Apr 2024 – Feb 2025)
  • €81,772 in tracked website revenue from €8,584 in ad spend
  • 2,779 website purchases attributed to Meta campaigns
  • 66,000+ link clicks driven across Facebook and Instagram
  • Continuous creative rotation: launch campaigns, ingredient education, gift-card promotions, and seasonal pushes

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